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F.A.Q.
Do I have to be home when you clean the windows?
No absolutely not. We’ll get in touch the day before to remind you to leave the gate unlocked so we can access the rear.
How do we pay you?
You’re welcome to pay cash on the day or bank transfer. However the most popular option is to set up a direct debit with our “Go Cardless” system. This only takes a payment if we do a clean, it doesn’t automatically take payment.
Are you insured?
Yes we have public liability and accidental damage insurance to ensure everything is covered in the highly unlikely event of an accident.
Do you still clean if its raining?
We clean all year round in all weather conditions. You will get the same result when we clean if it is raining as you will at any other time. And with our Gleaming guarantee you can always call us back within 48 hours if you’re not happy.
What if I'm not happy with the windows after a clean?
So far this has never happened but if you’re not happy please contact us within 48 hours and we will come back to see what’s going on and clean the windows again for free. Your satisfaction is our priority.
Do you offer an appointment or fixed time of arrival?
No we don’t offer appointments or a guaranteed arrival time. We usually clean on the same day of the week but this may change for effective diary management.
Happy Customers
“Cris came out to us in Telford with the gutter Vac yesterday to our house and our neighbours and we were both extremely impressed. Our gutters were full with moss and sticks and now they are completely empty, both houses recommend CL window cleaning services 
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